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SET SQL_MODE = "NO_AUTO_VALUE_ON_ZERO";
SET time_zone = "+00:00";
/*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */;
/*!40101 SET @OLD_CHARACTER_SET_RESULTS=@@CHARACTER_SET_RESULTS */;
/*!40101 SET @OLD_COLLATION_CONNECTION=@@COLLATION_CONNECTION */;
/*!40101 SET NAMES utf8 */;
--
-- Database: `script_nikita`
--
-- --------------------------------------------------------
--
-- Table structure for table `attachments`
--
CREATE TABLE `attachments` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`path` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`attachable_id` int(10) unsigned NOT NULL,
`attachable_type` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `comments`
--
CREATE TABLE `comments` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`ticket_id` int(10) unsigned NOT NULL,
`user_id` int(10) unsigned DEFAULT NULL,
`new_status` tinyint(4) NOT NULL,
`private` tinyint(1) NOT NULL DEFAULT '0',
`body` text COLLATE utf8mb4_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `failed_jobs`
--
CREATE TABLE `failed_jobs` (
`id` bigint(20) unsigned NOT NULL AUTO_INCREMENT,
`connection` text COLLATE utf8mb4_unicode_ci NOT NULL,
`queue` text COLLATE utf8mb4_unicode_ci NOT NULL,
`payload` longtext COLLATE utf8mb4_unicode_ci NOT NULL,
`exception` longtext COLLATE utf8mb4_unicode_ci NOT NULL,
`failed_at` timestamp NOT NULL DEFAULT CURRENT_TIMESTAMP,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `ideas`
--
CREATE TABLE `ideas` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`requester_id` int(10) unsigned NOT NULL,
`status` tinyint(3) unsigned NOT NULL DEFAULT '1',
`title` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`repository` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
`issue_id` int(10) unsigned DEFAULT NULL,
`due_date` date DEFAULT NULL,
`body` text COLLATE utf8mb4_unicode_ci NOT NULL,
`development_effort` tinyint(3) unsigned NOT NULL DEFAULT '0',
`sales_impact` tinyint(3) unsigned NOT NULL DEFAULT '0',
`current_impact` tinyint(3) unsigned NOT NULL DEFAULT '0',
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
`deleted_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `kpis`
--
CREATE TABLE `kpis` (
`date` date NOT NULL,
`type` tinyint(4) NOT NULL,
`kpi` tinyint(4) NOT NULL,
`relation_id` int(10) unsigned NOT NULL,
`total` int(10) unsigned NOT NULL DEFAULT '0',
`count` int(10) unsigned NOT NULL DEFAULT '0',
PRIMARY KEY (`date`,`type`,`relation_id`,`kpi`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;
-- --------------------------------------------------------
--
-- Table structure for table `leads`
--
CREATE TABLE `leads` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`email` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
`status` int(11) NOT NULL DEFAULT '1',
`team_id` int(10) unsigned DEFAULT NULL,
`user_id` int(10) unsigned DEFAULT NULL,
`name` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`body` text COLLATE utf8mb4_unicode_ci,
`username` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
`address` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
`city` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
`country` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
`postal_code` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
`company` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
`phone` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
`deleted_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `lead_status_updates`
--
CREATE TABLE `lead_status_updates` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`new_status` int(11) NOT NULL DEFAULT '1',
`body` text COLLATE utf8mb4_unicode_ci,
`lead_id` int(10) unsigned NOT NULL,
`user_id` int(10) unsigned NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `memberships`
--
CREATE TABLE `memberships` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`user_id` int(10) unsigned NOT NULL,
`team_id` int(10) unsigned NOT NULL,
`admin` tinyint(1) NOT NULL DEFAULT '0',
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `merged_tickets`
--
CREATE TABLE `merged_tickets` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`ticket_id` int(10) unsigned NOT NULL,
`merged_ticket_id` int(10) unsigned NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `migrations`
--
CREATE TABLE `migrations` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`migration` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`batch` int(11) NOT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=29 ;
--
-- Dumping data for table `migrations`
--
INSERT INTO `migrations` VALUES
(1, '2014_10_12_000000_create_users_table', 1),
(2, '2014_10_12_100000_create_password_resets_table', 1),
(3, '2017_08_03_123339_create_tickets_table', 1),
(4, '2017_08_03_125106_create_tags_table', 1),
(5, '2017_08_03_131508_create_comments_table', 1),
(6, '2017_08_03_133638_create_teams_table', 1),
(7, '2017_08_03_133910_create_memberships_table', 1),
(8, '2017_08_04_125151_create_requester_table', 1),
(9, '2017_08_09_125623_create_kpis_table', 1),
(10, '2017_08_11_084301_create_leads_table', 1),
(11, '2017_08_11_101207_create_lead_status_updates_table', 1),
(12, '2017_08_16_105904_create_settings_table', 1),
(13, '2017_08_17_143319_create_merged_tickets_table', 1),
(14, '2017_08_17_162755_create_tasks_table', 1),
(15, '2017_08_18_111900_create_user_settings_table', 1),
(16, '2017_08_21_102217_create_attachments_table', 1),
(17, '2017_09_20_135310_create_ticket_events_table', 1),
(18, '2017_11_02_165749_create_ideas_table', 1),
(19, '2018_03_22_160928_create_failed_jobs_table', 1),
(20, '2018_11_11_112155_add_rating_to_tickets', 1),
(21, '2019_03_05_142214_add_default_team_id_to_settings', 1),
(22, '2019_03_19_162925_create_ticket_types_table', 1),
(23, '2019_03_19_163352_add_type_id_to_tickets', 1),
(24, '2019_04_25_151115_add_can_see_reports_key_to_users', 1),
(25, '2019_07_03_150045_add_agents_token_field', 1),
(26, '2019_08_22_070236_add_ticket_summary_fields', 1),
(27, '2019_11_21_094049_added_escalated_tickets_notification_setting', 1),
(28, '2020_01_13_082507_add_no_reply_field_to_requester', 1);
-- --------------------------------------------------------
--
-- Table structure for table `password_resets`
--
CREATE TABLE `password_resets` (
`email` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`token` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
KEY `password_resets_email_index` (`email`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;
-- --------------------------------------------------------
--
-- Table structure for table `requesters`
--
CREATE TABLE `requesters` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`email` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
`no_reply` tinyint(1) NOT NULL DEFAULT '0',
PRIMARY KEY (`id`),
UNIQUE KEY `requesters_email_unique` (`email`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `settings`
--
CREATE TABLE `settings` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`slack_webhook_url` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
`default_team_id` int(10) unsigned DEFAULT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `settings`
--
INSERT INTO `settings` VALUES
(1, NULL, NULL, '[[regtime]]', '[[regtime]]');
-- --------------------------------------------------------
--
-- Table structure for table `taggables`
--
CREATE TABLE `taggables` (
`tag_id` int(10) unsigned NOT NULL,
`taggable_id` int(10) unsigned NOT NULL,
`taggable_type` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;
-- --------------------------------------------------------
--
-- Table structure for table `tags`
--
CREATE TABLE `tags` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `tasks`
--
CREATE TABLE `tasks` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`lead_id` int(10) unsigned NOT NULL,
`user_id` int(10) unsigned NOT NULL,
`body` text COLLATE utf8mb4_unicode_ci NOT NULL,
`datetime` datetime DEFAULT NULL,
`completed` tinyint(1) NOT NULL DEFAULT '0',
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `teams`
--
CREATE TABLE `teams` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`email` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
`slack_webhook_url` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
`token` varchar(24) COLLATE utf8mb4_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `tickets`
--
CREATE TABLE `tickets` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`title` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`body` text COLLATE utf8mb4_unicode_ci NOT NULL,
`public_token` varchar(24) COLLATE utf8mb4_unicode_ci NOT NULL,
`requester_id` int(10) unsigned NOT NULL,
`team_id` int(10) unsigned DEFAULT NULL,
`user_id` int(10) unsigned DEFAULT NULL,
`status` tinyint(4) NOT NULL DEFAULT '1',
`priority` tinyint(4) NOT NULL DEFAULT '2',
`level` tinyint(4) NOT NULL DEFAULT '0',
`rating` tinyint(4) DEFAULT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
`deleted_at` timestamp NULL DEFAULT NULL,
`ticket_type_id` int(10) unsigned DEFAULT NULL,
`subject` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
`summary` text COLLATE utf8mb4_unicode_ci,
PRIMARY KEY (`id`),
UNIQUE KEY `tickets_public_token_unique` (`public_token`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `ticket_events`
--
CREATE TABLE `ticket_events` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`ticket_id` int(10) unsigned NOT NULL,
`user_id` int(10) unsigned DEFAULT NULL,
`body` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `ticket_types`
--
CREATE TABLE `ticket_types` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`color` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`deleted_at` timestamp NULL DEFAULT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `users`
--
CREATE TABLE `users` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`email` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`locale` varchar(8) COLLATE utf8mb4_unicode_ci NOT NULL DEFAULT 'en',
`password` varchar(191) COLLATE utf8mb4_unicode_ci NOT NULL,
`admin` tinyint(1) NOT NULL DEFAULT '0',
`assistant` tinyint(1) NOT NULL DEFAULT '0',
`remember_token` varchar(100) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
`can_see_reports` tinyint(1) NOT NULL DEFAULT '0',
`token` varchar(60) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
PRIMARY KEY (`id`),
UNIQUE KEY `users_email_unique` (`email`),
UNIQUE KEY `users_token_unique` (`token`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `users`
--
INSERT INTO `users` VALUES
(1, '[[admin_fname]] [[admin_lname]]', '[[admin_email]]', 'en', '[[admin_pass]]', 1, 0, '[[token]]', '[[regtime]]', '[[regtime]]', 0, NULL);
-- --------------------------------------------------------
--
-- Table structure for table `user_settings`
--
CREATE TABLE `user_settings` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`user_id` int(10) unsigned NOT NULL,
`daily_tasks_notification` tinyint(1) NOT NULL DEFAULT '1',
`tickets_signature` varchar(191) COLLATE utf8mb4_unicode_ci DEFAULT NULL,
`new_ticket_notification` tinyint(1) NOT NULL DEFAULT '1',
`ticket_assigned_notification` tinyint(1) NOT NULL DEFAULT '1',
`ticket_updated_notification` tinyint(1) NOT NULL DEFAULT '1',
`new_lead_notification` tinyint(1) NOT NULL DEFAULT '1',
`lead_assigned_notification` tinyint(1) NOT NULL DEFAULT '1',
`new_idea_notification` tinyint(1) NOT NULL DEFAULT '1',
`mention_notification` tinyint(1) NOT NULL DEFAULT '1',
`ticket_rated_notification` tinyint(1) NOT NULL DEFAULT '1',
`created_at` timestamp NULL DEFAULT NULL,
`updated_at` timestamp NULL DEFAULT NULL,
`escalated_ticket_notification` tinyint(1) NOT NULL DEFAULT '0',
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci AUTO_INCREMENT=1 ;
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