<soft xmlns="http://www.softaculous.com">
<overview>
<img src="logo.gif" style="float:right;margin:10px;" alt="" />{{overview}}
</overview>
<features>
{{features}}
</features>
<demo>
http://www.softaculous.com/demos/Mibew_Messenger
</demo>
<ratings>
http://www.softaculous.com/softwares/customersupport/Mibew_Messenger
</ratings>
<space>
10992024
</space>
<support>
http://mibew.org/
</support>
<version>
3.6.0
</version>
<mod>59</mod>
<mod_files>1</mod_files>
<release_date>30-05-2023</release_date>
<admin>operator/login</admin>
<softversion>
4.5.4
</softversion>
<requirement check="php" type="version" operator="ge" value="7.2.5" />
<requirement check="php" type="extension" name="gd" />
<requirement check="php" type="extension" name="PDO" />
<requirement check="php" type="extension" name="pdo_mysql" />
<languages>
<english-overview>
<font size="5" color="#182e7a">Mibew Messenger</font> is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.
<br /><br />
You should place the button of Web Messenger at your site. Your visitors click the button and chat with your operators who help them.
<br /><br />
Mibew Messenger is released under the <a href="http://mibew.org/license" target="_blank">Apache License, Version 2.0</a>.
</english-overview>
<english-features>
<b>Main features</b>
<ul>
<li>Real-time chat (without page refresh)</li>
<li>Unlimited operators, chats, and users</li>
<li>Unlimited departments (groups of operators)</li>
<li>Priority queue of visitors</li>
<li>Localized to 10+ languages, unicode support</li>
<li>Runs on your server and domain</li>
<li>Easy-to-modify source code</li>
</ul>
<b>Chat button</b>
<ul>
<li>Shows online/offline status</li>
<li>Ready for email signatures</li>
<li>Using different buttons on the same domain</li>
<li>Leave a message when you are away</li>
<li>Department buttons</li>
</ul>
<b>Chat window</b>
<ul>
<li>Optional pre-chat survey</li>
<li>Chat window themes (three themes are included)</li>
<li>Operator and visitor “Typing Indicator”</li>
<li>Operator’s photo in visitors chat</li>
<li>Chat transcript emails</li>
<li>Sound and visual alerts on new message</li>
<li>Enable/disable notification sound</li>
<li>Customize chat with your Logo, Name etc.</li>
<li>Quickly convert text to hyperlinks in chat</li>
<li>Not blocked by pop-up blockers</li>
<li>Compatible with mod_security</li>
<li>Protection against automated spam (captcha)</li>
<li>Auto-reconnect if the internet connection went down</li>
</ul>
<b>Operator abilites</b>
<ul>
<li>Web-based Operator Console</li>
<li>Operator is away mode</li>
<li>Canned messages for speed and consistency</li>
<li>Track where your visitors clicked from to get to your website (refer URL)</li>
<li>Chat conversation history with search</li>
<li>Linking to previous visits, instant access to previous chats</li>
<li>Information about visitor: first message, address, browser, geo-location</li>
<li>Notification messages when visitors changes page</li>
<li>Reassign/Transfer chat ownership</li>
<li>Mark/Highlight nuisance visitors</li>
<li>Administrator can view active chats</li>
<li>Administrator can take over the chat</li>
<li>Daily statistical reports</li>
<li>Operator password retrieval</li>
</ul>
<b>Groups of operators (Departments)</b>
<ul>
<li>Assign operator to multiple groups</li>
<li>Group canned messages</li>
<li>Ability to select group in pre-chat survey</li>
<li>Group button with online/offline status</li>
</ul>
<b>Administration</b>
<ul>
<li>Adding and managing canned responses</li>
<li>Performance options to control server load</li>
<li>Themes preview mode for easy interface customization</li>
<li>Enable/disable features like Groups, Malicious Visitors, Survey etc.</li>
<li>Updates page with the latest messenger news</li>
<li>Localization wizard</li>
</ul>
</english-features>
<english-exp_ad_pass>New password. Leave blank if you do not want to reset the password</english-exp_ad_pass>
<english-err_no_username>Please provide the username to reset the password</english-err_no_username>
<english-err_no_such_user>The Admin username is incorrect and does not exist!</english-err_no_such_user>
<english-err_no_dbprefix>Could not determine the database prefix</english-err_no_dbprefix>
</languages>
</soft>